Legal notice

Terms & Conditions – Volika Fiji

Last updated: 15th April 2026

1. Overview

These Terms & Conditions govern your use of the Volika Fiji website and services. By accessing or purchasing from our website, you agree to be bound by these terms.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old or using the site under supervision
You are legally capable of entering into binding contracts

3. Products & Orders

All products are subject to availability
We reserve the right to limit quantities or discontinue products at any time
We may refuse or cancel any order at our discretion (including suspected fraud or pricing errors)

Once an order is placed, you will receive a confirmation. This does not guarantee acceptance of the order.

4. Pricing & Payment

All prices are listed in FJD (Fijian Dollars) unless stated otherwise
Prices are subject to change without notice
Payment must be made in full at checkout through approved payment methods

We are not responsible for currency conversion fees or charges applied by your bank.

5. Shipping & Delivery

Shipping is governed by our Shipping Policy.

Delivery times are estimates only
Delays may occur due to courier, customs, or external factors
Risk of loss passes to the customer upon delivery

6. Returns & Exchanges

[You can link to a separate Returns Policy if you create one]

Items must be unused, in original packaging, and returned within 14 days
Certain items (e.g. sale items, personal care products) may be non-returnable
Customers are responsible for return shipping costs unless the item is faulty

7. Intellectual Property

All website content—including branding, images, designs, and product concepts—belongs to Volika Fiji or its licensors.

Unauthorized use, reproduction, or distribution is strictly prohibited.

8. User Conduct

You agree not to:

Use the website for unlawful purposes
Attempt to hack, disrupt, or misuse the platform
Provide false or misleading information

9. Limitation of Liability

To the maximum extent permitted by law, Volika Fiji shall not be liable for:

Indirect or consequential damages
Loss of profits, data, or business
Any issues arising from misuse of products

10. Indemnity

You agree to indemnify and hold Volika Fiji harmless from any claims, damages, or expenses arising from your use of the website or breach of these terms.

11. Governing Law

These Terms are governed by the laws of Fiji. Any disputes will be handled by the courts of Fiji.

12. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of those changes.

Privacy Policy – Volika Fiji

1. Introduction

Volika Fiji is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.

2. Information We Collect

a. Personal Information

We may collect:

Name
Email address
Phone number
Shipping & billing address

b. Transaction Information

Payment details (processed securely via third-party providers)
Order history

c. Technical Data

IP address
Browser type
Device information
Website usage data (via cookies)

3. How We Use Your Information

We use your information to:

Process and deliver orders
Communicate with you about your purchase
Provide customer support
Improve our website and services
Send marketing communications (only if you opt in)

4. Sharing Your Information

We do not sell your personal data.

We may share your data with:

Payment processors
Courier and delivery services
Service providers (e.g. website hosting, analytics tools)

All third parties are required to handle your data securely.

5. Cookies & Tracking

We use cookies to:

Enhance your browsing experience
Analyze website traffic
Personalize content and ads

You can disable cookies through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no online transmission is completely secure.

7. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Request corrections
Request deletion of your data
Opt out of marketing communications

To exercise these rights, contact us at volikafiji@gmail.com.

8. Data Retention

We retain your information only as long as necessary to:

Fulfill orders
Comply with legal obligations
Resolve disputes

9. International Users

If you are accessing our website from outside Fiji, your data may be transferred and processed in Fiji or other countries where our service providers operate.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

11. Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page.